Return & Refund Policy

All sales are final. Since each item is made to order, we do not accept returns, exchanges, or cancellations once an order has been placed.

However, if your item arrives damaged, defective, or incorrect, we’ll make it right. Please contact us within 7 days of receiving your order at contact@raverbasics.com with:

• A clear photo of the issue

• Your order number

• A brief description of the problem

Once reviewed, if your claim is approved, we will either resend the correct item or issue a refund, depending on the situation. We do not refund or replace items for issues resulting from customer error (e.g., incorrect size selection) or general dissatisfaction.

Important Notes

• We are unable to accept returns or exchanges for size, color, or design preference—please double-check your order before confirming.

• Any claims made after 7 days of delivery may not be eligible for resolution.

• Items must be unused and in their original condition for any resolution to be approved.